As one of the few in our Power User program, you can take advantage of some new, complimentary features that we've added to your Mail account. It's our way of saying thanks for being such a loyal user.
It's easy! Once you're a Power User, just click Help in the upper-right corner of your Mail window. Next click the Contact Us tab near the top of the Help page.
On the Contact Us page you will find the Chat with us live now option, as well as options to resolve your issue via priority email channels that correspond to the types of issues you may be experiencing. Click Chat with us live now—or on any of the email options—and get support from our customer care team.
Power Users are the heaviest and most frequent users of Yahoo! Mail and were selected by Yahoo! to participate in this pilot program. These users spend an incredible amount of time using Yahoo! Mail, so the Power User program is our way of thanking them.
Power Users who have opted in to receive communications from Yahoo! will receive an email welcoming them to the program.
The Power User program is a pilot program and access to these features is available for a limited period of time. Yahoo! may discontinue the program or one's status as a Power User at any time and without notice. Also, Power User status will automatically end when an account expires or is terminated.
No, the Power User program lacks many of the advantages of Yahoo! Mail Plus, such as the absence of graphical ads, POP access, SpamGuard Plus, AddressGuard, stationery, phone support, and no account expiration.